20 Mar Highlights of 2023
We are delighted to share some impressive results we have achieved thanks also to your trust.
Thanks to the dedication and constant effort of our team, we have managed to prepare orders and complete repairs in record time, exceeding our expectations and those of our clients.
Record Order Preparation Time:
We have optimized our processes to ensure faster order preparation and delivery than ever, establishing a new standard of excellence in our service.
Repairs Completed Ahead of Schedule:
Our founder: Carlos Moreno had a goal that the repair material had to enter Osmo and be back at the farm in less than 1 week, “Animals don’t understand delivery times”.
Our commitment to efficiency and quality is reflected in the number of repairs we have completed before the estimated dates, which has significantly increased the satisfaction of our clients and users.
Enduring quality of Equipment
A notable fact this year has been the average age of the equipment we received for repairing, which is 7 years or more. This detail highlights the durability of our equipment, operating in conditions as extremely adverse as those found in livestock farming.
We want to take advantage of this opportunity to recognise the team members whose performance has been exceptional for its:
- Speed and efficiency in order preparation
- Meticulous focus on repairs, ensuring each product returns to customers in optimal condition.
- Innovative approach to solving complex technical problems
We will invest in training and development to ensure our team is always at the forefront of technical knowledge and customer service skills. With their talent, dedication and continued effort, we are confident that we will achieve our goals and set new standards of excellence.
